"Our business will be until I'm a grown up. And then I'll do it with my children!"

- Amalia, Age 6, President, NYC Lovey Repair

Saturday, September 1, 2012

Frequently Asked Questions

What Kinds of Stuffed Animals do you Repair?
All kinds! From buffalos to bunnies, we've seen it all.  But we don't repair:

  • porcelain/china dolls
  • animals made from leather/real fur (usually they're too delicate/cracked)
  • true antiques (e.g., Steiff bears)

What are Your Services?
It really depends on what your Lovey needs!  We can:


And more!  We always discuss the repairs with you before we start any work.


How Do I Get my Lovey to You?
If you live in the New York City area, we can meet you either in Manhattan (usually at Grand Central) or Brooklyn (Prospect Heights) - whatever's easiest.  If you live further away, we're happy to coordinate shipping.

How Quickly Can You Complete a Repair?
We generally like to have 1-2 weeks to finish a repair but if you're local and need a same day repair to prevent a bedtime melt down, we can usually make it happen!

Can you Fix Music Boxes?
Probably...  But if not, and the box is truly broken, we're happy to help you locate a replacement and then swap it in!

And Finally.... What is a Lovey???
Amalia recently said it best in her school journal:


Contact us for more details or to arrange a repair!

4 comments:

  1. What a truly wonderful service you do. I am enamored of this lovely blog.

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  2. I love this! What an amazing service. I have had my lovey - a stuffed mushroom doll aptly named Mushroom - since my grandma gave him to me on Easter 1985. His cap has seen better days. I'm 37 now, but I (and, less voluntarily, my husband) still sleep with him every night. My grandma passed away in 2010 and I haven't trusted anyone to mend him since. Maybe if I can work up the courage, I'll send him along. ;)

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  3. How lovely! We work on a lot of "grown up" loveys - we'll be here when you're ready :D

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  4. Your family, your story, and your mission warm my heart. :)

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